Improve your organisation
Automation.
Select repetitive work carefully, design controls and measure whether automation improves the outcome.
Why it matters
Turn an idea into a working change.
Select repetitive work carefully, design controls and measure whether automation improves the outcome.
Begin with one specific outcome. Ask who experiences the current problem, what evidence would show it, and which decision or process could change. Assign an owner and set a date to review the effect.
- Describe the current work and the result it produces.
- Gather a small set of real examples and involve the people doing the work.
- Choose a proportionate change with an owner and a measure.
- Review the result, unintended effects and next decision.
Linked standards
Formal systems that may help.
Quality management
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done.
View standard ISO/IEC 42001:2023AI management
A management system for organisations that develop, provide or use AI and need accountable oversight of opportunities and impacts.
View standardEvidence to discuss
Use the linked frameworks as prompts.
Process map and ownership
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
Customer requirements and feedback
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
AI system inventory
A management system for organisations that develop, provide or use AI and need accountable oversight of opportunities and impacts. Read the standard context
Impact and risk assessments
A management system for organisations that develop, provide or use AI and need accountable oversight of opportunities and impacts. Read the standard context
These are suggested evidence areas, not a checklist proving conformity. Choose what is material to your work and verify the current edition with the publisher.
Where this appears