Sector universe

Every sector has a different starting point.

Browse operational priorities and relevant standards. These are orientation guides, not a statement that every standard applies to every organisation.

Find your context

52 sector guides.

Sector guide

Construction

Project handovers, subcontractor control and safe site delivery

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Sector guide

Facilities management

Service continuity, maintenance evidence and changing premises risks

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Sector guide

Manufacturing

Process capability, supply continuity, energy and worker safety

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Sector guide

Engineering

Design decisions, configuration control and technical competence

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Sector guide

Healthcare

Safe care pathways, information handling and continuity

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Sector guide

Medical devices

Product lifecycle evidence, traceability and regulatory change

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Sector guide

Social care

Person-centred service, workforce capability and safeguarding

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Sector guide

Technology

Secure delivery, rapid change and service reliability

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Sector guide

Software

Release quality, security, data use and customer support

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Sector guide

Cybersecurity services

Assurance scope, incident response and supplier trust

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Sector guide

Artificial intelligence

Model governance, impacts, monitoring and human oversight

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Sector guide

Professional services

Knowledge quality, client expectations and confidential information

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Sector guide

Legal services

Matter controls, confidentiality and service continuity

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Sector guide

Accounting

Data integrity, client deadlines and continuity

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Sector guide

Financial services

Operational resilience, information security and governance

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Sector guide

Insurance

Customer outcomes, data governance and supply-chain resilience

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Sector guide

Education

Learning quality, accessibility and safeguarding processes

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Sector guide

Universities

Research integrity, complex operations and collaboration

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Sector guide

Public sector

Accountability, procurement, service quality and continuity

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Sector guide

Local government

Citizen service, statutory obligations and supplier oversight

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Sector guide

Housing

Resident service, repairs, safety and contractor management

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Sector guide

Print and graphics

Production quality, materials, energy and customer deadlines

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Sector guide

Marketing services

Brief accuracy, claims, data handling and measurable delivery

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Sector guide

Creative services

Project scope, collaboration and rights management

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Sector guide

Media

Editorial controls, source provenance and digital continuity

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Sector guide

Recruitment

Candidate data, fair process and client service

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Sector guide

Security services

Competence, incident controls and client assurance

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Sector guide

Cleaning

Site instructions, chemical controls and workforce safety

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Sector guide

Energy

Asset reliability, energy performance and safety

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Sector guide

Retrofit

Survey quality, installation evidence and whole-life performance

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Sector guide

Transport

Safety, fleet efficiency and service continuity

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Sector guide

Logistics

Visibility, handovers, disruption and worker safety

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Sector guide

Automotive

Complex supply chains, product quality and change control

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Sector guide

Aerospace

Configuration, traceability and supplier assurance

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Sector guide

Food production

Hazard control, traceability and supplier performance

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Sector guide

Hospitality

Service quality, food safety and workforce capability

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Sector guide

Retail

Customer experience, stock availability and data protection

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Sector guide

Wholesale

Inventory accuracy, supplier risk and delivery quality

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Sector guide

Charities

Governance, funding evidence and service continuity

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Sector guide

Social enterprise

Outcome evidence, financial resilience and responsible growth

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Sector guide

Environmental services

Impact measurement, legal duties and field safety

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Sector guide

Waste management

Material traceability, environmental controls and safe operations

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Sector guide

Utilities

Critical service continuity, infrastructure safety and cyber risk

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Sector guide

Telecommunications

Network resilience, field safety and information security

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Sector guide

Property

Asset information, contractor controls and occupant outcomes

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Sector guide

Events

Temporary operations, crowd safety and supplier coordination

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Sector guide

Pharmaceuticals

Validated processes, traceability and supplier assurance

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Sector guide

Life sciences

Research evidence, data integrity and controlled change

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Sector guide

Chemicals

Process hazards, environmental impact and emergency readiness

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Sector guide

Agriculture

Resource use, food-chain interfaces and seasonal resilience

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Sector guide

Procurement services

Fair sourcing, conflicts and supplier performance

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Sector guide

Training providers

Learning outcomes, competence evidence and accessibility

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