Improve your organisation
People and capability.
Align roles, workloads, learning and feedback with the work the organisation needs to do.
Why it matters
Turn an idea into a working change.
Align roles, workloads, learning and feedback with the work the organisation needs to do.
Begin with one specific outcome. Ask who experiences the current problem, what evidence would show it, and which decision or process could change. Assign an owner and set a date to review the effect.
- Describe the current work and the result it produces.
- Gather a small set of real examples and involve the people doing the work.
- Choose a proportionate change with an owner and a measure.
- Review the result, unintended effects and next decision.
Linked standards
Formal systems that may help.
Quality management
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done.
View standard ISO 45001:2018Occupational health and safety
A framework for preventing work-related injury and ill health through worker participation, hazard control and learning.
View standardEvidence to discuss
Use the linked frameworks as prompts.
Process map and ownership
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
Customer requirements and feedback
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
Hazard and risk assessments
A framework for preventing work-related injury and ill health through worker participation, hazard control and learning. Read the standard context
Worker consultation
A framework for preventing work-related injury and ill health through worker participation, hazard control and learning. Read the standard context
These are suggested evidence areas, not a checklist proving conformity. Choose what is material to your work and verify the current edition with the publisher.
Where this appears