Improve your organisation
Process mapping.
Draw how work really moves across people, information and decisions, then test the map on a live case.
Why it matters
Turn an idea into a working change.
Draw how work really moves across people, information and decisions, then test the map on a live case.
Begin with one specific outcome. Ask who experiences the current problem, what evidence would show it, and which decision or process could change. Assign an owner and set a date to review the effect.
- Describe the current work and the result it produces.
- Gather a small set of real examples and involve the people doing the work.
- Choose a proportionate change with an owner and a measure.
- Review the result, unintended effects and next decision.
Linked standards
Formal systems that may help.
Quality management
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done.
View standard ISO 22000:2018Food safety management
A system for controlling food-safety hazards across the food chain, combining operational controls with management-system discipline.
View standardEvidence to discuss
Use the linked frameworks as prompts.
Process map and ownership
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
Customer requirements and feedback
A framework for consistently meeting customer and applicable requirements, learning from performance and improving the way work is done. Read the standard context
Hazard analysis
A system for controlling food-safety hazards across the food chain, combining operational controls with management-system discipline. Read the standard context
Prerequisite programmes
A system for controlling food-safety hazards across the food chain, combining operational controls with management-system discipline. Read the standard context
These are suggested evidence areas, not a checklist proving conformity. Choose what is material to your work and verify the current edition with the publisher.
Where this appears